Terms & Conditions

USE OF OUR WEBSITE

  When you use this website and place orders through it, you agree to:

  • Use this website to make enquiries and legally valid orders only.
  • Not to make any false or fraudulent orders. If an order of this type may reasonably be considered to have been placed, we shall be authorised to cancel it and inform the competent authorities.
  • Provide us with your email address, postal address and/or other contact details truthfully and exactly. You also agree that we may use this information to contact you in the context of your order if necessary

  If you do not provide us with all the information we need, you cannot place your order

CONTRACT:

  After you place an order you will receive Confirmation mail/Message (Order Confirmation) and (Shipping Confirmation)

AVAILABILITY OF PRODUCTS:

  All orders are Subject to availability of Products Along this line, if there are difficulties regarding the supply of products or there are no more items left in stock, we reserve the right to provide you with information on substitute products of the same. If you do not wish to order the substitute products, we will reimburse any amount that you may have paid.

REFUSAL TO PROCESS AN ORDER:

  We will always do everything possible to process all orders, there may be exceptional circumstances that force us to refuse to process an order after having sent the Order Confirmation. We reserve the right to do so at any time. We reserve the right to remove any product from this website at any time and to remove or modify any material or content from the same.
  We shall not be liable to you or any third party for removing any product or modifying any product or material or content from our website or not processing an order once we have sent the Order Confirmation.

PRICE AND PAYMENT:

  We make every effort to ensure that the prices featured on the website are correct, error may occur. If we discover an error in the price of any of the products that you have ordered, we will inform you as soon as possible and give you the option of confirming your order at the correct price or cancelling it. If we are unable to contact you, the order will be considered cancelled and all amounts paid will be refunded to you in full.
  We are not obliged to provide you with any product at the incorrect lower price (even when we have sent the Shipping Confirmation) if the error in the price is obvious and unmistakable and could have reasonably been recognized by you as an incorrect price.
  The prices on the website excluding Goods and Service Tax (GST), duties, cesses and delivery charges.
  Prices may change at any time

INVOICE:

  Invoice will be provided to you along with the products when delivered.

RETURN AND REFUND POLICY:

Returns are only available if the item is defective. While issuing the return please share images/videos of the defect to get it approved.

For Cancellations please contact us at support@misconceptions.in
Cancellation is only possible in the case that the products have not been shipped. You can opt for a store credit or opt for another product. Once shipped, cancellation requests are not valid.

To start a return, you can contact us at support@misconceptions.in. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Returns are only acceptable if the item is damaged.

You can always contact us for any return question at-

support@misconceptions.in

PRIVACY POLICY:

THIS PRIVACY POLICY DESCRIBES HOW MISCONCEPTIONS.IN (THE “SITE”) COLLECTS, USES, AND DISCLOSES YOUR PERSONAL INFORMATION WHEN YOU VISIT OR MAKE A PURCHASE FROM THE SITE.

COLLECTING PERSONAL INFORMATION

WHEN YOU VISIT THE SITE, WE COLLECT CERTAIN INFORMATION ABOUT YOUR DEVICE, YOUR INTERACTION WITH THE SITE, AND INFORMATION NECESSARY TO PROCESS YOUR PURCHASES. WE MAY ALSO COLLECT ADDITIONAL INFORMATION IF YOU CONTACT US FOR CUSTOMER SUPPORT. IN THIS PRIVACY POLICY, WE REFER TO ANY INFORMATION THAT CAN UNIQUELY IDENTIFY AN INDIVIDUAL (INCLUDING THE INFORMATION BELOW) AS “PERSONAL INFORMATION”. SEE THE LIST BELOW FOR MORE INFORMATION ABOUT WHAT PERSONAL INFORMATION WE COLLECT AND WHY.

DEVICE INFORMATION

  • EXAMPLES OF PERSONAL INFORMATION COLLECTED: VERSION OF WEB BROWSER, IP ADDRESS, TIME ZONE, COOKIE INFORMATION, WHAT SITES OR PRODUCTS YOU VIEW, SEARCH TERMS, AND HOW YOU INTERACT WITH THE SITE.
  • PURPOSE OF COLLECTION: TO LOAD THE SITE ACCURATELY FOR YOU, AND TO PERFORM ANALYTICS ON SITE USAGE TO OPTIMISE OUR SITE.
  • SOURCE OF COLLECTION: COLLECTED AUTOMATICALLY WHEN YOU ACCESS OUR SITE USING COOKIES, LOG FILES, WEB BEACONS, TAGS, OR PIXELS.
  • DISCLOSURE FOR A BUSINESS PURPOSE: SHARED WITH OUR PROCESSOR SHOPIFY 

ORDER INFORMATION

  • EXAMPLES OF PERSONAL INFORMATION COLLECTED: NAME, BILLING ADDRESS, SHIPPING ADDRESS, PAYMENT INFORMATION (INCLUDING CREDIT CARD NUMBERS), EMAIL ADDRESS, AND PHONE NUMBER.
  • PURPOSE OF COLLECTION: TO PROVIDE PRODUCTS OR SERVICES TO YOU TO FULFILL OUR CONTRACT, TO PROCESS YOUR PAYMENT INFORMATION, ARRANGE FOR SHIPPING, AND PROVIDE YOU WITH INVOICES AND/OR ORDER CONFIRMATIONS, COMMUNICATE WITH YOU, SCREEN OUR ORDERS FOR POTENTIAL RISK OR FRAUD, AND WHEN IN LINE WITH THE PREFERENCES YOU HAVE SHARED WITH US, PROVIDE YOU WITH INFORMATION OR ADVERTISING RELATING TO OUR PRODUCTS OR SERVICES.
  • SOURCE OF COLLECTION: COLLECTED FROM YOU.
  • DISCLOSURE FOR A BUSINESS PURPOSE: SHARED WITH OUR PROCESSOR SHOPIFY, RAZORPAY, PICKRR.

CUSTOMER SUPPORT INFORMATION

    • EXAMPLES OF PERSONAL INFORMATION COLLECTED: NAME, BILLING ADDRESS, SHIPPING ADDRESS, PAYMENT INFORMATION (INCLUDING CREDIT CARD NUMBERS), EMAIL ADDRESS, AND PHONE NUMBER.
    • PURPOSE OF COLLECTION: TO PROVIDE CUSTOMER SUPPORT.
    • SOURCE OF COLLECTION: COLLECTED FROM YOU.
    • DISCLOSURE FOR A BUSINESS PURPOSE: SHARED WITH OUR PROCESSOR SHOPIFY

 

SHARING PERSONAL INFORMATION

WE SHARE YOUR PERSONAL INFORMATION WITH SERVICE PROVIDERS TO HELP US PROVIDE OUR SERVICES AND FULFILL OUR CONTRACTS WITH YOU, AS DESCRIBED ABOVE. FOR EXAMPLE:

  • WE USE SHOPIFY TO POWER OUR ONLINE STORE. YOU CAN READ MORE ABOUT HOW SHOPIFY USES YOUR PERSONAL INFORMATION HERE: HTTPS://WWW.SHOPIFY.COM/LEGAL/PRIVACY.
  • WE MAY SHARE YOUR PERSONAL INFORMATION TO COMPLY WITH APPLICABLE LAWS AND REGULATIONS, TO RESPOND TO A SUBPOENA, SEARCH WARRANT OR OTHER LAWFUL REQUEST FOR INFORMATION WE RECEIVE, OR TO OTHERWISE PROTECT OUR RIGHTS.
  • [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS]

BEHAVIOURAL ADVERTISING

AS DESCRIBED ABOVE, WE USE YOUR PERSONAL INFORMATION TO PROVIDE YOU WITH TARGETED ADVERTISEMENTS OR MARKETING COMMUNICATIONS WE BELIEVE MAY BE OF INTEREST TO YOU. FOR EXAMPLE:

  • WE USE GOOGLE ANALYTICS TO HELP US UNDERSTAND HOW OUR CUSTOMERS USE THE SITE. YOU CAN READ MORE ABOUT HOW GOOGLE USES YOUR PERSONAL INFORMATION HERE: HTTPS://POLICIES.GOOGLE.COM/PRIVACY?HL=EN.YOU CAN ALSO OPT-OUT OF GOOGLE ANALYTICS HERE: HTTPS://TOOLS.GOOGLE.COM/DLPAGE/GAOPTOUT.
  • WE SHARE INFORMATION ABOUT YOUR USE OF THE SITE, YOUR PURCHASES, AND YOUR INTERACTION WITH OUR ADS ON OTHER WEBSITES WITH OUR ADVERTISING PARTNERS. WE COLLECT AND SHARE SOME OF THIS INFORMATION DIRECTLY WITH OUR ADVERTISING PARTNERS, AND IN SOME CASES THROUGH THE USE OF COOKIES OR OTHER SIMILAR TECHNOLOGIES (WHICH YOU MAY CONSENT TO, DEPENDING ON YOUR LOCATION).

FOR MORE INFORMATION ABOUT HOW TARGETED ADVERTISING WORKS, YOU CAN VISIT THE NETWORK ADVERTISING INITIATIVE’S (“NAI”) EDUCATIONAL PAGE AT HTTP://WWW.NETWORKADVERTISING.ORG/UNDERSTANDING-ONLINE-ADVERTISING/HOW-DOES-IT-WORK.

YOU CAN OPT OUT OF TARGETED ADVERTISING BY:

ADDITIONALLY, YOU CAN OPT OUT OF SOME OF THESE SERVICES BY VISITING THE DIGITAL ADVERTISING ALLIANCE’S OPT-OUT PORTAL AT: HTTP://OPTOUT.ABOUTADS.INFO/.

USING PERSONAL INFORMATION

WE USE YOUR PERSONAL INFORMATION TO PROVIDE OUR SERVICES TO YOU, WHICH INCLUDES: OFFERING PRODUCTS FOR SALE, PROCESSING PAYMENTS, SHIPPING AND FULFILMENT OF YOUR ORDER, AND KEEPING YOU UP TO DATE ON NEW PRODUCTS, SERVICES, AND OFFERS.

DO NOT TRACK

PLEASE NOTE THAT BECAUSE THERE IS NO CONSISTENT INDUSTRY UNDERSTANDING OF HOW TO RESPOND TO “DO NOT TRACK” SIGNALS, WE DO NOT ALTER OUR DATA COLLECTION AND USAGE PRACTICES WHEN WE DETECT SUCH A SIGNAL FROM YOUR BROWSER.

CHANGES

WE MAY UPDATE THIS PRIVACY POLICY FROM TIME TO TIME IN ORDER TO REFLECT, FOR EXAMPLE, CHANGES TO OUR PRACTICES OR FOR OTHER OPERATIONAL, LEGAL, OR REGULATORY REASONS.

CONTACT

FOR MORE INFORMATION ABOUT OUR PRIVACY PRACTICES, IF YOU HAVE QUESTIONS, OR IF YOU WOULD LIKE TO MAKE A COMPLAINT, PLEASE CONTACT US BY E-MAIL AT SUPPORT@MISCONCEPTIONS.IN OR DM US ON INSTAGRAM @MISCONCEPTIONS.IN